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User Maintenance Instructions
This appliance requires little maintenance. It contains no user serviceable parts. Do not try to repair it
yourself. Any servicing requiring disassembly other than cleaning must be performed by a qualified appliance
repair technician.
Care & Cleaning Instructions
CAUTION: Do not immerse the cord, plug or temperature control probe in water or any other liquid.
CAUTION: To avoid accidental burns, allow your Griddle to cool thoroughly before cleaning.
1. When cooking is completed, unplug cord from wall outlet. Allow Griddle to cool.
2. Remove temperature control probe from Griddle.
CAUTION: The probe may become hot after use. Allow to cool before handling.
3. If necessary, wipe temperature control case and probe with a damp, soft cloth. Dry temperature control
probe completely. Set aside.
CAUTION: The temperature control probe is not submersible.
4. Remove drip tray; empty contents. Wash Griddle and drip tray in soapy water; rinse and dry thoroughly.
5. To wash by hand, wash griddle plate with hot soapy water. Dry with towel.
CAUTION: Probe and probe receptacle must be completely dry before use.
6. For stubborn food particles, loosen with a plastic cleaning pad. Avoid hard scouring of the non-stick
finish as this may cause surface scratches. Do not use steel wool, scouring pads, or abrasive cleaners
on any part of the Griddle.
Hints For Care and Use of Ceramic Non-Stick Surface
•
To avoid scratching the non-stick surface, do not stack objects on the grill or griddle cooking plates.
CAUTION: DO NOT USE COOKING SPRAYS. THEY CAN CAUSE A BUILD-UP ON THE COOKING PLATES
AND MAY AFFECT THE NON-STICK PERFORMANCE OF THE PRODUCT.
•
Use medium to low heat for best cooking results. Very high temperatures can cause discoloration and
shorten the life span of any non-stick surface. If higher temperatures are necessary, preheat on medium
heat for a few minutes.
•
Use only nylon, plastic, or wooden utensils with care to avoid scratching the non-stick surface.
Never cut food on the grill or griddle plate.
•
Remove stubborn stains with a plastic scouring pad and mild dish washing liquid; DO NOT USE STEEL
WOOL as it will damage the non-stick surface of the cooking plates.
Steps For Stain Removal and Proper Care of Your Ceramic Non-Stick Coating
1. Identify stained areas on the cooking surface and sprinkle some baking soda on the stains.
2. Moisten the baking soda to get a paste like texture by adding some water.
3. Let the paste stand for a few minutes on the stains (not more than an hour).
4. Rub with a soft damp cloth or lightly scrub with a plastic scouring pad, wipe clean and dry thoroughly.
NOTE: Do not rub vigorously when using a plastic scouring pad and NEVER use a metal scouring pad as
this may damage the non-stick coating.
5. Repeat the cycle once again if necessary. The performance and non-stick property of the ceramic non-
stick coating will not be affected due to stains.
SO-312382_14445_BELLA_Griddle 10.5 x 20 IM_R03.indd 6-7
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Limited TWO-YEAR Warranty
SENSIO Inc. hereby warrants that for a period of TWO YEARS from the date
of purchase, this product will be free from mechanical defects in material and
workmanship, and for 90 days in respect to non-mechanical parts. At its sole
discretion, SENSIO Inc. will either repair or replace the product found to be defective,
or issue a refund on the product during the warranty period.
The warranty is only valid for the original retail purchaser from the date of initial
retail purchase and is not transferable. Keep the original sales receipt, as proof of
purchase is required to obtain warranty validation. Retail stores selling this product
do not have the right to alter, modify, or in any way revise the terms and conditions of
the warranty.
EXCLUSIONS:
The warranty does not cover normal wear of parts or damage resulting from
any of the following: negligent use of the product, use of improper voltage or
current, improper routine maintenance, use contrary to the operating instructions,
disassembly, repair, or alteration by anyone other than qualified SENSIO Inc.
personnel. Also, the warranty does not cover Acts of God such as fire, floods,
hurricanes, or tornadoes.
SENSIO Inc. shall not be liable for any incidental or consequential damages caused
by the breach of any express or implied warranty. Apart from the extent prohibited
by applicable law, any implied warranty of merchantability or fitness for a particular
purpose is limited in time to the duration of the warranty. Some states, provinces or
jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, and therefore, the
above exclusions or limitations may not apply to you. The warranty covers specific
legal rights which may vary by state, province and/or jurisdiction.
HOW TO OBTAIN WARRANTY SERVICE:
You must contact Customer Service at our toll-free number: 1-866-832-4843.
A Customer Service Representative will attempt to resolve warranty issues over
the phone. If the Customer Service Representative is unable to resolve the problem,
you will be provided with a case number and asked to return the product to SENSIO
Inc. Attach a tag to the product that includes: your name, address, daytime contact
telephone number, case number, and description of the problem. Also, include a
copy of the original sales receipt. Carefully package the tagged product with the sales
receipt, and send it (with shipping and insurance prepaid) to SENSIO Inc.'s address.
SENSIO Inc. shall bear no responsibility or liability for the returned product while in
transit to SENSIO Inc.'s Customer Service Center.
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2018-06-06 1:21 PM
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