Troubleshooting Guide - Sulion NESS WIFI Manual De Instrucciones

Change in color temperature of the light.
You can change the color temperature of the light, turning off and on, with the wall switch, the remote control or in case of
being an IoT fan from your terminal.
OFF
NEUTRAL
WARM
OFF
ON

Troubleshooting guide

Always consult this troubleshooting guide before contacting the technical service to avoid potentially unnecessary charges.
For your safety, ensure that the fan is not connected to power before attempting the solutions suggested in this troubleshoo-
ting guide.
Symptom
1. The fan does not work
(Important notice: The device
must be disconnected from
the power supply and the as-
sistance of a certified electri-
cian may be necessary)
2. Fan wobbling (follow the
instructions in the "Wobbling"
section of this manual)
3. Excessive noise when the
fan moves
4. Mechanical noise
5. The lights does not turn on
6. The fan turns but the air-
flow is inadequate
ATC: 916749481 - info@sulion.es / SAT : 916749483 - sat@sulion.es
ON
OFF
WARM
COLD
Probable causes
A. The fuse is blown or the switch is "open", disconnecting the
power supply to the device
B. System wiring connections are not adequately tightened
C. The remote control is unresponsive
D. No power supply
A. The fan blades are not parallel to the ceiling
B. Blade fastening screws are loose
C. Deformed blades
A. Upper canopy is touching the ceiling
B. Blade fastening screws are loose
C. Ceiling mounting is loose
D. Incorrect remote control
A. If this is the first use, leave the fan on for at least 8 hours. In the event that mechanical noise continues after this period, contact
the technical service
A. The light is defective
A. Incorrect blade rotation direction
B. Inadequate distance between the ceiling and blades
C. Existence of nearby objects
D. Inadequate blade diameter
ON
OFF
NEUTRAL
Check the fuses and switches on the device installation power circuit
Check that wiring connections have been done correctly. They must
be carried out by a certified electrician
Replace the remote control battery if necessary. Otherwise, resyn-
chronize the transmitter and receiver.
Check that the system has power and that it reaches the device.
Follow the instructions indicated in the "Balancing" section of this
manual.
Follow the instructions indicated in the "Balancing" section of this
manual.
Follow the instructions indicated in the "Balancing" section of this
manual
.
Lower the upper canopy, ensuring a separation from the ceiling of
no less than 3 mm.
Tighten all fastening screws once again (but not excessively)
Retighten all ceiling mount screws
Replace the remote control with that provided with the device. This
must be supervised by a certified electrician. Contact the distributor
Replace the light
The blades may be rotating in the opposite direction. Follow the di-
rections in the "Rotation Direction" section of this manual.
Installing a fan without a shaft, flush with the ceiling, can reduce
airflow.
There may exist objects in the room that block airflow.
The fan chosen may be too small for the volume of the room where
it is installed
ON
OFF
>20"
COLD
Solution
.
www.sulion.es
11