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Troubleshooting Guide
Frequently, a problem is minor and a service call may not be necessary, use this troubleshooting guide for a
possible solution.
PROBLEM
Air conditioner will
not operate
Inefficient or no cooling
Noisy unit
Odors
Water dripping outside
Water dripping inside
Ice or frost build-up
NOTE:
If circuit breaker is tripped repeatedly, or fuse is blown more than once, contact a licensed technician.
POSSIBLE CAUSE
No power to the unit.
Dirty air filter.
Inappropriate capacity
for application.
Blocked air flow.
Power interruption, settings
change too quickly, or
compressor overload tripped.
Loose parts.
Inadequate support.
Formation of mold, mildew, or
algae on wet surfaces.
Condensation run-off is normal
during hot and humid weather
Unit is not properly angled to
.
allow water to drain outside.
Low outside temperature.
Unit air filter is dirty.
SUGGESTED SOLUTION
Check connection of power cord to
power source.
Check fuse or circuit breaker.
Set MODE knob to position other
than "OFF".
Clean or replace air filter.
Check with dealer to determine proper unit
capacity for application.
Remove obstruction from grill or
outdoor louvers.
Let fan run to restart compressor
(in approximately 10 minutes).
Tighten loose parts.
Provide additional support to unit.
Remove
drain plug and drain base pan.
Replace drain plug.
Clean unit thoroughly.
Add flexible tubing to redirect water flow.
Unit must be installed on an angle for proper
condensation run-off. Check the unit and
make adjustments.
When outdoor temperature is approximately
65 F or below, frost may form when unit is in
cooling mode. Switch unit to FAN (only)
operation until frost melts.
Remove and clean filter.
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