• Before performing any maintenance always disconnect propane gas tank.
• Keep the heating item free and clear from combustible materials.
• Visually inspect burner for obstructions and keep tank enclosure free and clear from debris.
• Use a soft brush to get rid of the mild stains, loose dirt and soil after the burner is
completely cooled down. Wipe down with a soft cloth.
• Harsh weather conditions may cause stubborn stains, discoloration and possibly rust pitting.
• Permanent damage may occur if powder or solvent comes in contact with painted or
plastic components on this heating unit.
• Keep the heating unit stored away from direct sunlight.
• If storing this unit inside, disconnect the propane gas tank from the gas valve.
• Not using manufacturer approved or supplied parts/accessories may result in a defective
condition and void the warranty of this heating unit.
• Carbon deposits may pose as a fire hazard; clean the reflector and inside of the glass tube
with soap and water if any carbon deposits are present.
It is recommended that you contact a qualified service technician if you believe the appliance is not
functioning properly.
PROBLEM
Burner won't light
Burner won't
stay lit after
lighting
P324-776
MAINTENANCE
TROUBLESHOOTING GUIDE
CAUSE
No Propane Gas at Burner
No Spark at Electrode
Lack of oxygen
Thermocouple not in flame
Thermocouple
connection at the main
control valve is loose
No lava rocks on Burner
REMEDY
Check that gas tank valve is
open. Turn control knob to "ON"
and push control knob in. Make
sure tank has propane gas.
Check that AAA battery is
installed with negative (-) end
first and has a charge. Check
that the wire is connected to the
ignition module. Check that the
electrode is not cracked or
broken.
Remove excess lava rocks or fire
ice from around the ignition well.
Check that the tip of the
thermocouple is even with the
top of the ignition well. Remove
any lava rock s from the ignition
well.
Tighten the thermocouple nut at
the back of the valve.
Cover the burner with fire
ices per the instructions
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