X. Contact
If you have any technical problems with our products, please contact our service.
Provide the following information to assist in providing you with the necessary
assistance:
- Inverter device type
- Inverter serial number
- Type and number of connected PV modules
- Error code
- Mounting location
- Warranty card
AISWEI New Energy Technology (Jiangsu) Co., Ltd.
Web: https://solplanet.net
Add.: No. 198 Xiangyang Road, Suzhou 215011, China
AISWEI Pty Ltd.
Hotline: +61 390 988 673
Service email: service.au@solplanet.net
Add.: Level 40, 140 William Street, Melbourne VIC 3000, Australia
AISWEI B.V.
Hotline: +31 208 004 844, service.eu@solplanet.net (Netherlands)
+48 13 4926 109, service.pl@solplanet.net (Poland)
+36 465 00 384, service.hu@solplanet.net (Hungary)
+90 850 346 00 24, service.tr@solplanet.net (Turkey)
Add.: Barbara Strozzilaan 101, 5e etage, kantoornummer 5.12, 1083 HN,
Amsterdam, The Netherlands
Rest of the world
Service email: service@solplanet.net
6
*The manual is subject to change. The current version is available
on the website. AISWEI is not responsible for typographical or other errors.