KaVo eXam 0.805.0333 Manual Del Usuario página 64

Imaging plate unit
B - 16
PROBLEM
The IP connection between the unit and the PC
does not work.
CAUSE / SOLUTION
i. Check that the Direct connection method was
confi gured correctly. If all the setting are correct
but the connection still does not work, use the IP
connection method.
ii. The unit has been confi gured to work with one
PC only and does not recognize any other PCs.
Reconfi gure the system for multiple users.
PROBLEM
The unit is connected to the PC but cannot scan
images.
CAUSE / SOLUTION
i. Reserve the unit and check that it is confi gured
for multiple users. If not reconfi gure the system.
ii. If the Dental imaging software animation
(fl ashing yellow) appears it indicates that a
patient has not been selected for the scanned
image(s). Select a patient.
iii. If the Insert animation appears on the unit dis-
play while inserting the IP but the unit does not
insert the IP into the unit nor start scanning, the
refl ective sensor in the unit door is faulty (refer
to the service manual).
B. Installation and setup