TROUBLESHOOTING
First tr'
you experience
J
if
the solutions
suggested
here or visit for assistance
and to possibly
avoid
a service call.
Possible Causes
Solution
Not cleaning
or
Wash
load
not completely
removing
stains
covered in water.
Added
more water
to washer.
Washer
not loaded
as recommended.
Odors
Fabric
Damage
Not using HE detergent or using too
much HE detergent.
Not using correct
cycle for fabric
type.
Not using dispensers.
Not
washing
like colors
together.
Monthly
maintenance
not done
as
recommended.
Not using HE detergent or using too
much HE detergent.
Sharp items were in pockets
during
wash cycle.
Strings and straps could have tangled.
Items may have been damaged
before
washing.
Fabric
damage
can occur
if the load
is tightly
packed.
Garment
care instructions
may not
have been followed.
Liquid chlorine
bleach
may have been
added
incorrectly.
Washer
senses load size and adds correct
amount
of water.
This is
normal
and necessary
for clothes
to move.
Do not add more water
to washer.
Adding
water
lifts the garments
off the washplate,
resulting
in less effective
cleaning.
Load garments
in loose heaps evenly around
the washplate.
Add only 1 or 2 additional
garments
after
washer
has started.
The suds from regular
detergent
can prevent
washer
from
operating
correctly.
Use only HE detergent.
Be sure to measure
correctly.
Always
measure
detergent
and follow
detergent
directions
based
on load size and soil level.
Use a higher
soil level cycle option
and warmer
wash temperature
to improve
cleaning.
If using Express cycle (on some models),
wash only a few items.
Use Whites,
Heavy Duty or Deep Wash cycle for tough
cleaning.
See the "Cycle
Guide"
to match your
load with the best cycle.
Use dispensers
to avoid
chlorine
bleach
and fabric
softener
staining.
Load dispensers
before
starting
a cycle.
Avoid
overfilling.
Do not add products
directly
onto
load.
Wash
like colors together
and remove
promptly
after
the cycle
is complete
to avoid dye transfer.
Run the Clean Washer
cycle after every 30 washes.
See "Washer
Care" in "Washer
Maintenance."
Unload
washer
as soon as cycle is complete.
Use only HE detergent.
Be sure to measure
correctly.
Always
follow
the detergent
directions.
See "Washer
Care"
section.
Empty pockets,
zip zippers,
and snap or hook fasteners
before
washing
to avoid
snags and tears.
Tie all strings and straps before
starting
wash load.
Mend
rips and broken
threads
in seams before
washing.
Load garments
in loose heaps evenly around
washplate.
Load items should
move freely
during
wash to avoid
damage,
Use cycle designed
for the fabrics
being washed,
Add only 1 or 2 additional
garments
after
washer
has started,
Always
read and follow
garment
manufacturer's
care
label
instructions.
See the "Cycle
Guide"
to match your
load with the
best cycle.
Do not pour liquid
chlorine
bleach
directly
onto
load. Wipe
up
bleach
spills.
Undiluted
bleach
will damage
fabrics.
Do not use more than
recommended
by manufacturer.
Do not place
load items on top of bleach
dispenser
when
loading
and unloading
washer.
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