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Troublesh
hooting
Please re
efer to the followi
using you
ur mobile phone.
persists.
P
Problem
Can't a
access
Interne
et normally
when u
using browser
SIM car
rd error
Poor re
eception
Phone
doesn't
turn on
n
Can't m
make a call
Can't c
connect to the
networ
rk
LOGIC X5.5
5
All manuals and user guides at all-guides.com
ng list of problem
ms and solutions if
Please contact th
he distributor or s
Cause
C
The network op
perator doesn't
provide this ser
rvice or your plan
doesn't include
this service.
The settings are
e not correct.
SIM card is dam
maged.
The SIM card is
n't installed.
The metal surfa
ace of the SIM
card is dirty.
The mobile pho
one is being used
an area with a w
weak signal, for
example, near t
tall buildings or in
basement, the
radio waves can'
reach these are
eas effectively
The mobile pho
one is being used
during peak com
mmunications
times and the a
airwaves are
congested.
Battery is too lo
ow.
Call barring is a
ctive
SIM card is inva
alid.
Outside of cove
erage area.
Weak signal.
f you run into any
y issues while
service provider i
f the issue still
So
olution
Please con
ntact your
network o
perator for
informatio
on on how to
apply and
use this
service.
Please ref
fer to the
specific br
rowser's
instruction
ns.
Please con
ntact your
network o
perator.
Check the
SIM card.
Clean it wi
ith clean. cloth
in
Please ma
ake or answer
calls in are
eas where
a
there is a
stronger
t
signal.
Try to avo
oid using your
mobile pho
one when
communic
cation is busy.
Charge the
e battery.
Cancel cal
ll barring.
Please con
ntact your
network o
perator.
Move to a
n area within
the service
e area of your
network o
perator.
Move to a
location with
a stronger
r signal and
try again.
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