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FAQ

SITUATION
Not working
Poor performance
(less water in the tank)
The air volume
becomes smaller
Significant noise
Leakage
Notice: If the above FAQ can not solve your problems and need maintenance, please contact
the supplier or after sales services center. Please do not disassemble the machine to maintain
by yourself.
REASON
- Is it plugged into a power socket? Is there a power outage?
- Is the home leakage switch or fuse cut off?
- Is the water full?
- Is the filter bloqued?
- Is the door opened?
- Is there any obstacle blocking the air inlet/outlet?
- Is there any other equipment releasing steam indoor?
- Is the indoor temperature too low?
(the dehumidification capacity will be weaken in a low temperature and humidity environment)
- Is the filter too dirty so that it blocks the air to enter inside?
- Is the air inlet/outlet of the machine blocked by something?
- Is there anything stuck on the fan in the air outlet?
- Is the machine tilted?
- Is there machine tilted or dumped?
- Is there any water in the tank when moving the machine?
- Is the floating ball in the water tank fall off?
EN
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