Nuface TRINITY+ ATTACHMENT Manual Del Usuario página 14

T RO U B L E S H O OT I N G
Device Not Turning On:
1) Check to see if your Trinity+ device is fully charged.
• If the device does not turn ON, the battery may be drained.
• A full charge cycle of ten (10) hours may be required for the device.
• Reference the 'NuFACE Trinity+ Device User Manual' for additional troubleshooting.
2) Check to see if the attachment is completely secured to the Trinity+ device.
IMPORTANT: The Trinity+ device will NOT turn on if the attachment is not securely in place.
DO NOT attempt to troubleshoot by disassembling the product as this will void the warranty and
may cause injury.
For additional troubleshooting or information specific to the device, reference the NuFACE®
Trinity+ Device User Manual.
C U S TO M E R S U P P O RT
If you are still experiencing issues with your device, contact NuFACE Client Services at
info@nuface.com or call 888-360-9171 (US Only) between 8am PST to 5pm PST.
WA R R A N T Y
NuFACE® warrants that all NuFACE® Trinity+ devices and attachments are free from manufacture
defects in materials and workmanship for a period of two (2) years from the date of your original
purchase. Our obligation under this Warranty is limited to replacement of the product which will
not extend the period of your warranty. This Warranty does not cover damage covered by abuse,
improper care, application of harmful chemicals, product that may have been altered in any way,
loss of the device and product purchased from an unauthorized seller.
NO OTHER WARRANTY EXPRESSED OR IMPLIED, WHETHER OF FITNESS FOR A PARTICULAR
PURPOSE OR OF MERCHANTABILITY OR OF ANY OTHER KIND, SHALL EXIST IN RESPECT TO
SUCH PRODUCT.
For Devices Purchased in the US: For more information about your warranty or to initiate a
warranty claim and receive a return authorization number, contact our Client Services Team via
our website at www.NuFACE.com or by calling 888-360-9171. You must show a receipt from an
authorized seller as proof of purchase.
For Devices Purchased Outside of the US, International Returns, and International Warranties:
For all product purchases and returns outside of the United States, warranty and returns are
per your place of purchase: spa, retailer, or distributor. Please consult your receipt or place of
purchase for their return and warranty policy.
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