Troubleshooting - AVARRO 0E-HDMIEX2K Manual

Troubleshooting

Most problems that occur are due to simple issues. If you have trouble, please
check the list of simple fixes below.
1. No Power
Ensure the power is on.

Ensure you use the power adapter provided in the package.

2. No Picture or Video Flash
Ensure all devices are on, and all cables are qualified and connected

properly. Ensure all the cables' length are within the transmission
distance (refer to Specification table).
Ensure all the LED indicators are normal.

When connecting source to display directly, ensure they can work

properly.
Ensure the input resolution is supported by the device.

Please adjust the maximum transmission distance through the EQ DIP

switch.
3. Weak or Not Working IR Signal
Ensure the devices support IR control (not Bluetooth/WIFI).

Ensure you use the IR cables provided in the package, and install them

correctly according to the Application Diagram.
Pay attention to the control angle and distance.

IR Cable
Suggested Angle
Distance (Max)
When works with the third-party device, ensure it follows the pin

definition below.
For more information please call 1-833-574-9124 or email AVARRO@adiglobal.com
IR Emitter
0°
30cm
IR Receiver
IR Emitter
7
··· To learn more about AVARRO products visit avarro.adiglobaldistribution.us
IR Receiver
0°
8m