After selecting the 2.4GHz Wi-
Fi network and entering the
correct password, the camera
still cannot connect.
EN
How can I change the router the
camera is connected to?
The microSD card is not
recognized by the device.
Why am I not receiving a
notification when the device
detects movement?
Illustrations are provided for information purposes only. The actual
appearance of the products may differ from the images shown.
Make sure your phone and camera are
connected to the same network.
Make sure that the DHCP protocol is
enabled.
Press and hold the reset button for 5
seconds to reset the device.
Make sure the Wi-Fi signal strength is
high.
Remove the camera from the device list
in the app or press and hold the reset
button for 8 seconds until you hear the
sound. Then reconfigure the device.
Check the camera settings and make sure
you have enabled saving to a microSD
card. The device can support up to 128GB
cards. Make sure the card is not damaged
and supports the FAT32 format.
Make sure your phone and app have push
notifications enabled.