Specifications; Troubleshooting; Customer Service - Anker EUFY HomeVac H30 Manual Del Usuario

SPECIFICATIONS

Model
T2522
Charging Input
19V
Rated Power
200W
Running Time
Eco power mode: 20 minutes
(Per Full-Charge) Max power mode: 10 minutes
Battery Cell Capacity
2,500mAh
Battery Rating
DC14.4V Li-ion 2,350mAh 33.8Wh
Charging Time
4 hours

TROUBLESHOOTING

Problems Causes
• The dust cup is full.
• The battery level is low.
Cannot pick up debris /
• The filter is too dirty.
Weak suction power
• The dust inlet in the hard floor
cleaning tool is clogged by hair.
• The dust cup or filter is not installed
Debris overflowed from
properly.
the dust cup
• Too much debris
• The suction inlet, dust cup, or the filter
is stuck
Device not working • The accessories or the pipe tools are
stuck.
• The battery level is low.
• The vacuum cleaner is not on the
charging base.
Cannot recharge the • The battery is not installed properly.
battery • The power adapter is not connected
correctly.
• The charging pins are not working.
*If your problem persists, record the LED indication status and contact
eufy customer support for help.
19 EN
0.68A
Solutions
• Empty the dust cup.
• Recharge the battery.
• Remove the dust cup and then clean
the filter.
• Clean the hard floor cleaning tool.
• Reinstall the dust cup and filter.
• Empty the dust cup.
• Clean the suction inlet, dust cup, or
the filter.
• Clean the accessories and pipe tools.
• Recharge the battery.
• Place the vacuum cleaner on the
charging base.
• Install the battery correctly.
• Connect the power adapter to a power
source.
• Contact eufy customer support for
help if the charging pins are not
working normally.

CUSTOMER SERVICE

For tutorial videos, FAQs, manuals, and more information,
https://support.eufylife.com/
please visit:
Warranty
• HomeVac unit: 24-month limited warranty
• Lithium-ion battery: 12-month limited warranty
Contact us
support@eufylife.com
www.eufylife.com
(US) +1 (800) 988 7973 Mon-Fri 6:15 - 17:00 (PT); Sat-Sun 6:30-16:30 (PT)
(UK) +44 (0) 1604 936200 Mon-Fri 6:00 - 17:00; Sat-Sun 6:00-14:00
(DE) +49 (0) 69 9579 7960 Mo-Fr 8:00 - 16:00
(日本) 03 4455 7823 月-金 9:00 - 17:00
For more support phone numbers, please visit:
https://support.eufylife.com/s/phonecontactus
Or scan the QR code below:
EN 20