Troubleshooting - Ducati E-MOTO KIDS Manual De Instrucciones

Problem
The motor is overheating
The drive wheel does not turn
The motor stops while it is running
After charging it, the item does not
switch on or it switches off after
a few km..
The battery does not charge or the
product does not turn on

11. Troubleshooting

Cause
Excessive operating temperature
Motor anomaly
Brake sensor malfunction
Motor is blocked
Motor overheating
Damaged battery
Electrical problem
Charger damaged
Cables and wires
16
Solution
Do not touch it and let it cool for at least 30
minutes before restarting the system
Request technical assistance
A faulty brake sensor can cause the bicycle to
stop inadvertently.
Check and, if necessary, clean the brake lever
slot with a brush.
Make sure that the brake cable returns
smoothly to its original position after each
braking. If the problem persists, request
technical assistance.
Request technical assistance
Stop the vehicle and wait for it to cool down
for at least 30 minutes.
Request technical assistance
Request technical assistance
Request technical assistance
Replace the charger. Request technical
assistance.
Internal loosening of cables and wires could
also be a cause of this problem. Contact your
local dealer to resolve the problem.