FOAOOD DF220 Manual Del Usuario página 9

My camera fails to connect WIFI?
1. Please make sure the Wi-Fi the camera connected is 2.4GHz. In our experience, network
connection is failed in most cases, which is caused by that users used 5GHz WIFI.
2. Make sure the password correction of the Wi-Fi. (Note: the password of the WIFI cannot
include single quote, underline, space and virgule (/).
3. Check the number of the devices your router connected. In general, the router has a
connection limits. Once the devices that your router connected excess the its max limit
numbers, other devices will cannot connect the router
4. Make sure the QR code on the phone screen is normal and the distance between the
phone and the camera lens is 10-15cm (3.9-5.9inch) during the scanning process.
5. After checking the above information, if the camera cannot connect the Wi-Fi, please try
to re-download the APP, reset the camera and restart the router, and then add the camera
again.
6. If you tried all steps, but still no luck, please message your order and problem to
foaood@520service.com.
What should I do if the charge fails?
1. Determine whether the power adapter is good, try another one.
2. Determine whether the USB charging cable is good, try another one
3. The charging indicator may be defective, please check the charging
condition in the phone APP
4. Determine whether the charging port of the device is not in good contact
with the USB charging cable.
5. The device has a low temperature charging protection module, please
don't charge the device at low temperatures.
6. Contact customer service: foaood@520service.com
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