FONRI SMART PLUG Manual Del Usuario página 101

To be able to help you efficiently when you contact
FONRI, its sellers, dealers or service partners please
have available:
- The product type- or model number (also sometimes
called model ID)
- The proof-of-purchase (e.g. original invoice or cash
receipt) indicating the date of purchase, seller/dealer
name and model number of the product; and
- The product serial number or production date code as
specified on the product where available,
The model number, the serial number or production
date code (if available) can be found in the battery
compartment or on the back or bottom of the product.
Connected products
All data stored in connected products may be lost or
deleted during service and should therefore be
properly backup by the customers beforehand. FONRI
will not be responsible for any such loss.
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