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FAQ
1. What battery does the product use?
High-quality LFP battery.
2. What devices can the product's AC output socket power?
The rated power of the product is 800W and the peak power is 1600W. With the X-Boost
feature, the product's AC output sockets can power devices rated at 1600W or below.
We recommend that you confirm the power of devices before use, and ensure that the
sum power of all loaded devices is less than the rated power.
3. How do I know how long the product can charge my devices?
The charging time is shown on the product's LCD screen, which can be used to estimate
the charging time of most appliances with stable power usage.
4. How do I know if the product is charging?
During charging, the remaining charging time is shown on the LCD screen. Meanwhile,
the circle indicator around the remaining battery percentage rotates and the input power
is shown.
5. Can I take the product on a plane?
No.
6. Can I switch the frequency of the product?
We recommend that you do not switch the frequency in general cases. If you need to switch
the AC frequency due to special circumstances, please turn on the AC power, and then press
and hold the AC output switch for 10 seconds or use the app to switch frequency.
Care and Maintenance
1. For safety, please do not store the product in an environment temperature higher than
45°C or lower than -10°C for a long time.
2. For long-term storage, please recharge the product every three months (firstly discharge
it to 0%, then recharge it to 60%). The product will not be covered by the warranty if it is
not charged or discharged for more than 6 months.
3. If the product has been idle for too long and the battery is severely low, it will enter a deep
sleep protection mode. In such case, please charge the product before using it again.
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