DECALCIFICATION
▶ You must descale the appliance periodically, otherwise the taste of
the coffee will be bad and the lime deposited inside the coffee maker
can cause permanent and irreparable damage to the machine.
▶ If you notice an increase in noise during boiling, the coffee maker
takes longer to prepare the coffee or the appliance turns off before
the water tank empties, it may be due to the need for descaling.
▶ The frequency depends on the hardness of the water and the
frequency with which you prepare coffee.
▶ In general, you must decalcify with the following frequency:
• With soft water, a minimum of once every three months.
• With hard water, a minimum of once a month.
▶ If you do not know what the hardness of your water is, check this
with your local water company
▶ We recommend that you use a specific liquid softener for coffee
machines and that you carefully read the instructions on its
packaging or in the user manual before using it.
▶ Mix the appropriate amount of softener with cold water in a
measuring jug. Note: do not use powder softener.
▶ Fill the water tank to the maximum level with the prepared solution.
▶ Start the coffee maker and allow the water tank to drain completely
as if you were brewing coffee, but without a paper filter or ground
coffee in the filter holder.
▶ Repeat steps 1 to 3 to perform another disqualification cycle.
▶ Note: do not fill the water tank with the descaling solution already
used because it will not have the same effects.
▶ Let the coffee maker run two more cycles with cold water to remove
all residues of the descaling solution.
Important:
a) Do not interrupt the descaling process.
b) The guarantee does not cover the malfunction of the appliance
caused by lime particles if the self-cleaning process has not been
carried out correctly.
Instruction manual
PROBLEM RESOLUTION
Below we give you the solution to some of the most common problems.
In the event that you cannot solve your problem with the proposed
solutions, contact the nearest authorized establishment to examine,
repair or make the necessary adjustments to the device:
▶ If the coffee machine does not work: make sure that the voltage
indicated on the appliance matches the voltage of the local supply
network. Make sure the appliance is connected and switched on.
▶ If water drips from the coffee machine: check whether the maximum
level of the water tank has been exceeded.
▶If the coffee maker makes a lot of noise and emits steam during
brewing: make sure that the water tank does not contain hot water.
The coffee machine needs descaling (see the (Descaling) section.
▶ If the ground coffee falls into the carafe: check if the filter holder
has overflowed due to too much ground coffee in the filter or if the
carafe is correctly placed under the filter holder. Another reason may
be that the jug is removed for more than 30 seconds while the coffee
machine is operating, avoid it. Check if the filter is broken or if you
are using the wrong size paper filter.
▶ If the preparation of the coffee takes longer than usual: the coffee
machine needs descaling (see "Descaling" section).
▶ If the coffee machine turns off before the water tank is completely
emptied: the coffee machine needs descaling (see "Descaling"
section).
▶ If the coffee is not strong enough: check that you have used enough
coffee. You should use one heaping tablespoon of ground coffee for
each cup. Check that the coffee you are using is not mild in flavor.
▶ If the coffee is too strong: check that you have used too much
coffee. You should use one heaping tablespoon of ground coffee for
each cup
▶ If the coffee does not taste good: check if the coffee pot has been
left on the heating plate for too long, especially if it only contains a
small amount of coffee.
▶ If the coffee is not hot enough: check if you have made too little
coffee. The coffee will be hot for longer if more is prepared. Be sure
to place the carafe correctly on the heating plate
▶ It is difficult to place or remove the jug from the coffee maker:
Make sure that the lid of the jug and the filter basket are in the
correct position. Tilt the carafe slightly when placing or removing it
from the coffee maker. Be careful not to spill the hot coffee, it could
burn you.
▶ If there is less coffee in the carafe than you expected: check if you
ref. 07652
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