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Problem
Tool shuts off prematurely.
Tool does not change speed.
Warning in the Run Screen:
Tool offline!
Different torque display in the
controller and external trans-
ducer.
Work light disabled.
Control menu on tool is not en-
abled or only partially enabled.
No-load speed not reached.
Expected number of run-
downs is not achieved with one
charge of the battery.
Software does not boot.
Apex Tool Group
Possible cause
Operator releases start trigger
before the controller stops the
tool.
The fastening time exceeds
the standard time of 10 sec-
onds.
Tool exceeds the angle set-
point.
Speed is the same in all
stages.
Tool has not been accepted in
the Tool Settings.
Adjust the torque calibration
factor.
Customer's special attachment
was added to tool. The tool
memory must be updated.
Disabled by parameter setting.
Disabled by parameter setting.
Battery voltage is too low.
Battery is not fully charged.
The warning threshold for un-
dervoltage is not set to the
minimum value.
High torque is needed during a
fastening sequence, e.g., for
coated fasteners.
Battery has too many charging
cycles.
Error in the main software.
P2543BA | 2022-10
Measure
Make sure that the operator keeps the start trig-
ger pressed throughout the entire sequence.
Increase the fastening time.
Check the fastening sequence to ensure that the
torque shutoff value and/or angle setpoint are
correct. Adjust as necessary.
Check whether the fastening joint has changed
significantly.
Make sure that the speed in the stages is correct.
1.
Select Navigator > Tool Setup.
2.
Select the line with the tool in the tool list and
press <Tool Settings>.
3.
Press <Accept>.
1.
Select Navigator > Tool Setup.
2.
Select the line with the tool in the tool list and
press <Tool Settings>.
3.
Enter the torque calibration factor at Torque Cali-
bration using the following formula:
New calibration value =
(external value / tool value) x calibration value used.
Reprogram tool memory.
Parameterize the tool light on the controller
screen: Navigator> Advanced > Tool Group > Ex-
tended Tool Settings.
To activate the work light:
To enable the control menu:
Use a fully charged battery.
Use fully charged battery.
Reduce the Undervoltage (V) on the control
screen: Navigator > Tool Setup > Tool Settings >
Others > Low Level [V].
To set the warning threshold:
If a high torque is needed for a longer period of time,
e.g., for several turns, the number of run-downs that
can be achieved with one battery charge will be signif-
icantly reduced.
After 800 charging cycles, the capacity is reduced to
approx. 60%.
Press the following keys:
Use recovery SD card. Contact Sales & Service
Center, see back page.
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