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5.2 Device hardware specifications
More information, including PCBA hardware revisions and schematics at:
https://wiki.pine64.org/wiki/PinePhone_Pro#Components
Key hardware specifications:
System on Chip: Rockchip RK3399S
RAM: 4GB LPDDR4
Storage: 128 eMMC, up to 2TB via microSD, supports SDHC and SDXC, UHS1
SIM: Micro-SIM
Communications modem: Quectel EG25-G
● LTE: B2, B4, B5, B7, B12, B13, B41
● WCDMA: B2, B4, B5
● GSM: 850, 1900 (MHz)
WLAN: Wi-Fi 802.11 5GHz AC
Bluetooth: 4.1, A2DP
GNSS: GPS/GLONASS/BeiDou/Galileo/QZSS, with A-GPS
5.3 Troubleshooting common issues
To perform a hard shutdown, hold the power button down for 5 seconds.
In the event one or more components of the PinePhone Pro fail to engage, ensure that the
privacy switches (see section 3.2) are in the ON position.
The battery must be installed for some PinePhone Pro components to function properly.
If eMMC is corrupted the PinePhone Pro may fail to boot from micro SD.
Not all OSes support all of PinePhone Pro's hardware features.
6 Regulatory compliance
The PinePhone Pro is CE and FCC certified.
Device fully compliant with RED directive (2014/53/EU):
● Quectel EG25-G Worldwide LTE, UMTS/HSPA(+) and GSM/GPRS/EDGE
● AMPAK AP6255 WiFi 11ac & Bluetooth V4.1
7 Documentation and contact information
Detailed hardware and software documentation, including FCC, CE and RED certifications, can be
located on our Wiki (wiki.pine64.org).
Sale enquires: sales@pine64.org
Support: support@pine64.org
General enquiries: info@pine64.org
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