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Troubleshooting tips ... Before you schedule service
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
Problem
Fan/Light does not
operate when either
button is pressed
Fan does not operate
when fan Lo, Med,
Hight buttons are
pressed
Loud or abnormal
airflow noise
Fan fails to circulate
air or moves air slower
than normal and/or
fan is making loud or
abnormal airflow noise
The hood controls are
not operating correctly
Early light failure
8
Possible Cause
A house fuse may be blown or a circuit
breaker tripped.
The blower connector is loose or not
plugged into its mating connector.
Wrong duct size used in installation.
Obstructions in duct work.
Damper blade on wall or roof cap may not
be open.
Metal grease filter and charcoal filter (if
present) may be dirty.
Insufficient makeup (replacement) air
Control logic confused.
Replacing lights with bare hands.
Light wattage is too high.
What To Do
Replace fuse or reset circuit breaker.
Disconnect power to the unit. Remove the filters and
look up at the blower. If the blower connector plug is
loose or you see the connector dangling, the installer
failed to plug it in securely. See the mini manual for the
plug location and how to plug in the connector.
This hood requires 6" ducting to perform optimally. Using
smaller duct pipe will cause reduced venting. Minimize
the duct run length and number of transitions and
elbows. CAFÉ service technicians cannot correct this
issue if installed improperly.
Make sure nothing is blocking the vent. Make sure your
wall or roof cap has a blade or door.
Make sure damper swings freely. Damper blades may
flip over and will not fully open when this happens.
Adjust to original position.
Clean the metal grease filter and replace charcoal filter
(if present). See Care and Cleaning of the Vent Hood.
Sufficient makeup (replacement) air is required for
exhausting appliances to operate to rating. Check with
local building codes, which may require or strongly
advise the use of makeup air. Visit cafeappliances.com
for available makeup air solutions.
Disconnect power to the hood by resetting the circuit
breaker. Wait 30 seconds to allow controls to reset.
Replace lights while wearing gloves to keep skin oils
off lights.
Replace with correct wattage.
49-2000062
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