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When you will not be able
to use your warranty
You cannot use your warranty if:
• The requested work is to repair consumable items which are
not covered by the warranty.
• The part which is submitted for repair or maintenance
demonstrates signs of misuse or handling that is contrary
to the instructions set out in this manual, including but
not limited to inappropriate use or incorrect maintenance
and storage or signs of crash damage may invalidate a
warranty claim.
• The submitted repair work is needed due to the e-scooter
having been involved in an accident or reckless /
intentional damage.
• The requested work is to repair normal wear and tear,
surface or cosmetic damage.
You cannot use your warranty without original proof of
purchase that validates the e-scooter's warranty duration by
way of serial number and date on that proof of purchase.
The opening, disassembly or modification of the e-scooter with
non-licensed or non-original parts or by a non-licensed person
will invalidate the warranty.
If your e-scooter needs a service, call the Pure Electric Helpline
so we can discuss the available options. If your e-scooter is
registered under warranty, and is covered for repair, it will be
repaired at no cost.
Pure Electric Customer Helpline:
0207 222 0000
www.pureelectric.com/pages/contact-us
Pure Air Pro LR
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Disposal
This symbol on a product
indicates that the product is in
compliance with the European
directive 2012/19 / EU. Electrical
products should not be disposed
of with household waste. Please
recycle them at the collect
points provided for this purpose.
Contact the local authorities or
your dealer for recycling advice.
Proper disposal of old appliances
helps preserve the environment
and health
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