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Section 4 - Troubleshooting
type of notification.
1. How can I access my DCS-8000LH remotely through the Internet?
In order to use your DCS-8000LH remotely through the Internet using the mydlink Lite app, you must register your camera
with a mydlink account. You can do this using the free mydlink Lite app. Please go to Mobile App Setup on page 9 for
more information.
2. How do I update the firmware of my camera?
You can update your camera's firmware by using the mydlink Lite app. You will receive a notification in your app when a new
firmware is available. Simply tap Upgrade in the pop-up to proceed with updating your firmware.
3. What can I do if I can't receive the verification e-mail for my mydlink account?
First, check your Spam or Junk Mail folder. It's possible that your e-mail host may be sending the verification e-mail to your
Spam folder or may be blocking the e-mail. Spam filters used by some e-mail providers may block or blacklist e-mails they
perceive to be spam.
Note: If you are using a business e-mail address, your company's e-mail system may be using a spam rule to filter incoming
e-mails, and may block mydlink e-mails; you may need to contact your network administrator for more information.
Second, try resending the verification e-mail:
1. Go to mydlink portal www.mydlink.com and log in to your mydlink account.
2. Click on your account name at the top of the page.
3. Click on the Resend Verification E-Mail link.
If you still did not receive the e-mail, try using a different e-mail address or e-mail host.
D-Link DCS-8000LH User Manual
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