Troubleshooting - Home DUPRAY Manual De Instrucciones

TROUBLESHOOTING

Do not operate the steam cleaner with a damaged cord, plug or if the steam cleaner has been dropped or damaged. To avoid risk of electric
shock, do not disassemble or attempt to repair the unit on your own. Return the unit to Dupray for examination, repair or replacement.
All service is to be performed by authorized professionals of Dupray service centers.
PROBLEM POSSIBLE CAUSE
No steam is released through the hose or A. Steam cleaner is not turned on.
accessories.
B. Water tank is empty.
C. Unit is not plugged in.
D. Boiler is not fully heated.
Drops of water leak from the attachments. A. Unit is not fully heated.
B. Condensation was created from non-use.
C. O-rings need to be replaced.
Dirty water is coming out.
A. Scale may have built up.
Not enough steam pressure. A. The variable pressure control on the
steam cleaner may be set too low.
B. Scale may have built up.
The steam is too wet.
A. There is too much water inside the boiler.
REMEDY
A. Follow the "Filling with water" instructions
on page 7.
B. Put up to 700 ml (23 oz) of water into the
boiler.
C. Plug unit into outlet.
D. Wait for the SteamReady™ indicator (6)
to turn on.
A. Wait for the SteamReady™ indicator (6)
to turn on.
B. Let water run through system until
steam comes out.
C. Replace O-rings.
A. Follow maintenance instructions
on page 15.
A. Turn the variable pressure control wheel
until the desired pressure is reached.
B. Follow maintenance instructions
on page 15.
A. Let the steam come out until it is dry.
PROBLEM POSSIBLE CAUSE
Pressure is dropping during operation. A. Pressure set to max for too long.
Machine is not heating. A. Out of water (light may not be on).
The electrical cord is damaged. A. Replace power cord.
en
REMEDY
A. Use lower pressure setting.
A. Follow the "Refilling with water"
instructions on page 8.
A. Contact Dupray at 1-800-881-3990 (USA
& Canada) or 01-800-877-0180 (Mexico)
for replacement.
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