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Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Oven will not start
Floor of the oven is warm
even when the oven has
not been used
"CONTROL LOCK IS ON"
appears on display
You hear an unusual low-
tone beep
"SENSOR ERROR"
appears on display
Food amount too large
for Sensor Reheat
Things That Are Normal With Your Microwave Oven
Steam or vapor escaping from around the door.
Light reflection around door or outer case.
FEDERAL COMMUNICATIONS COMMISSION (U.S.A.)
RADIO FREQUENCY INTERFERENCE STATEMENT
energy and if not installed and used properly, that
is in strict accordance with the manufacturer's
instructions, may cause interference to radio and
television reception. It has been type tested and
pursuant to part 18 of FCC Rules, which are designed
to provide reasonable protection against such
interference in a residential installation. However,
there is no guarantee that interference will not occur in
interference to radio or television reception, which can
user is encouraged to try to correct the interference by
one or more of the following:
24
Possible Cause
A fuse in your home may be
blown or the circuit breaker
tripped.
Power surge.
Plug not fully inserted into wall
outlet.
Door not securely closed.
Heat from the cooktop light may
make the floor get warm.
The control has been locked.
You have tried to change the
power level when it is not
allowed.
When using a Sensor feature, the
door was opened before steam
could be detected
Steam not detected in maximum
amount of time
Sensor Reheat is for single
servings of recommended foods
What To Do
Replace fuse or reset circuit breaker.
Unplug the microwave oven, then plug it back
in.
Make sure the 3-prong plug on the oven is
fully inserted into wall outlet.
Open the door and close securely.
This is normal.
Press and hold Mute On/Off for about 3
seconds to unlock the control.
Many of the oven's features are preset and
cannot be changed.
Do not open door until steam is sensed and
time is shown counting down on display
Use TIME COOK to heat for more time
Use TIME COOK for large amounts of food
Dimming oven light and change in the blower sound at
power levels other than high.
Dull thumping sound while oven is operating.
Reorient the receiving antenna of radio or television.
Relocate the Microwave oven with respect to the
receiver.
Move the microwave oven away from the receiver.
Plug the microwave oven into a different outlet so
that microwave oven and receiver are on different
branch circuits.
The manufacturer is not responsible for any radio or
TV interference cause by unauthorized modification to
this microwave oven. It is the responsibility of the user
to correct such interference.
49-2000314
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