WARRANTY AND SERVICES
Thanks for choosing Easay Eye Massager. This product is covered with
Easay product and labor warranty for 12 months from the date of its original purchase.
The warranty will not apply in cases of :
- Misuse, dismantling, or repairs performed by unauthorized personnel.
- Any unit that has been tampered with or used for commercial purpose.
- Use of force, natural hazards, damage caused by external influences.
- Damage caused by non-observance of the User Manual, e.g. connection to an u
nsuitable mains supply or non-compliance with the instructions.
- Partially or completely dismantled appliances.
- Defects caused by or resulting from damages from shipping or alteration to the
product or any of its parts that have been performed by unauthorized personnel.
We can only provide after-sales service for products that are sold by Easay or Easay
authorized retailers and distributors.
If you have purchased your unit from a different place, please contact your seller
for return and warranty issues.
* Please have your invoice and order ID ready before contacting Customer Support.
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