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Problem
Stains on clothes.
Has odours.
If a problem persists, contact a local Samsung service center.
Information codes
The washer may display information codes to help you understand what is occurring with
your washer better.
No
Code
1
1C
2
3C
WA3400T_DC68-03850E-02_EN.indd 53
WA3400T_DC68-03850E-02_EN.indd 53
•
Select an appropriate cycle for the laundry. Use the Heavy
Duty cycle for stained clothes.
•
Apply a recommended amount of detergent as instructed by
the detergent manufacturer.
•
Clean the magic filter (if it comes with your washer) on a
regular basis.
•
Excessive suds collect in recesses and can cause foul odours.
•
Run cleansing cycles to sanitize periodically.
•
Dry the washing machine interior after a cycle has finished.
The WaterLevel sensor is not working properly.
•
Check WaterLevel Sensor wire harness.
•
If the information code remains, contact a customer service
centre.
NOTE
When the washer displays "1C", the washer do draining for
3 minutes. During this time, the POWER button is inoperative.
Check the motor for operation.
•
Try restarting the cycle.
•
If the problem continues, call for service.
Action
Meaning
English 53
2020-12-02
2020-12-02
2:29:06
2:29:06
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