Troubleshooting Tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Food does not bake
properly
Food does not broil
properly
Oven temperature too
hot or too cold
Oven appears not to
work
"Crackling" or
"popping" sound
Why is my range
making a "clicking"
noise when using my
oven?
Clock and timer do not
work
Sometimes the oven
takes longer to preheat
to the same temperature
Oven light does not
work
Oven will not self-clean The temperature is too high to set a self-
Excessive smoking
during clean cycle
Oven appears not to
work
Possible Cause
Your new oven has a different cooking
system from your old oven and therefore may
cook differently than your old oven.
Oven controls improperly set.
Rack position is incorrect or rack is not level.
Incorrect cookware or cookware of improper
size being used.
Oven temperature needs adjustment.
Oven controls improperly set.
Improper rack position being used.
Cookware not suited for broiling.
Aluminum foil on the broil pan has not been
fitted properly or slit to drain grease.
Oven temperature needs adjustment.
A fuse in your home may be blown or the
circuit breaker tripped.
Oven controls improperly set.
This is the sound of the metal heating and
cooling during both the cooking and cleaning
functions.
Your range has been designed to maintain a
tighter control over your oven's temperature.
You may hear your oven's heating elements
"click" on and off more frequently than in
older ovens to achieve better results during
baking, broiling, and self-clean cycles.
A fuse in your home may be blown or the
circuit breaker tripped.
oven.
Light bulb is loose or defective.
clean operation.
Oven controls improperly set.
Excessive soil or grease.
Oven is in Sabbath Mode.
What To Do
For the first few uses, follow your recipe times
and temperatures carefully and use rack positions
recommended in the Cooking Guide. If you still
think your new oven is too hot or too cold, you can
adjust the temperature yourself to meet your specific
cooking preference. See the Oven Controls section.
See the Cooking Modes section.
See the Cooking Modes section and Cooking Guide.
See the Cookware section.
See the Oven Controls section.
Make sure you select the appropriate broil mode.
See Cooking Guide for rack location suggestions.
If using aluminum foil on broil pan, wrap tightly and
add slits conforming to those in the pan to allow
grease to drain.
See the Oven Controls section.
Replace the fuse or reset the circuit breaker.
This is normal.
This is normal.
Replace the fuse or reset the circuit breaker.
Cookware, food, and racks in the oven will cause
differences in preheat times. Remove excess items
to reduce preheat time.
Tighten or replace bulb. See the Maintenance section
for instructions on how to replace the bulb.
Allow the oven to cool and reset the controls.
See the Care and Cleaning section.
Turn the Oven Temperature Knob to OFF. Wait until
the Oven cools below the unlocking temperature.
Open the windows to rid the room of smoke. Wipe up
the excess soil and reset the clean cycle.
Verify, that the oven is not in Sabbath Mode. See the
Sabbath Mode section.
49-2000315 Rev. 5