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RYOBI ® WARRANTY APPLICATION CONDITIONS
In addition to any statutory rights resulting from the purchase, this product is covered by a warranty
as stated below.
1. The warranty period is 24 months for consumers and commences on the date when the product was
purchased. This date has to be documented by an invoice or other proof of purchase. The product is
designed and dedicated to consumer and private use only. So there is no warranty provided in case
of professional or commercial use. This warranty applies only on new products.
2. There is a possibility to extend for a part of the range of power tools (AC/DC) the warranty period
over the period described above using the registration on the www.ryobitools.eu website. The
eligibility of products for extended warranty is clearly displayed in stores and / or on packaging and
is contained within the product documentation. The end user is required to register his/her newly-
acquired products online within 30 days from the date of purchase. The end user may register for
the extended warranty in his/her country of residence if listed on the online registration form where
this option is valid. Furthermore, end users must give their consent to the storage of their personal
data that is required to be entered online. They must also accept the terms and conditions. The
registration confirmation receipt, which is sent out by e-mail, and the original invoice showing the
date of purchase will serve as proof of the extended warranty.
3. The warranty covers all defects of the product during the warranty period due to faults in
workmanship or material at the purchase date. The warranty is limited to repair and/or replacement
and does not include any other obligations including but not limited to incidental or consequential
damages. The warranty is not valid if the product has been misused, used contrary to the instruction
manual, or has been incorrectly connected to a power supply. This warranty does not apply to:
– any damage to the product that is the result of improper or lack of maintenance
– any product that has been altered or modified
– any product where original identification (trade mark, serial number) markings have been
defaced, altered or removed
– any damage caused by non-observance of the instruction manual
– any product not displaying the CE approval mark on the rating plate
– any product that has been attempted to be repaired by a non-authorised warranty service centre
or without prior authorisation by Techtronic Industries
– any product connected to improper power supply (amps, voltage, frequency)
– any product used with inappropriate fuel mixture (fuel, oil, ratio of oil/ fuel mixture)
– any damage caused by external influences (water, chemical, physical, shocks) or foreign
substances
– normal wear and tear spare parts
– inappropriate use, overloading of the tool
– use of non-approved accessories or parts
– Accessories provided with the tool or purchased separately including but not limited to blades,
saw chains, cutting lines, etc.
– Any periodic adjustments to or maintenance cleaning of carburettors
– Components (parts and accessories) subject to natural wear and tear, including but not limited to bump
knobs, drive belts, clutch, blades of hedge trimmers or lawn mowers, harness, cable throttle, carbon
brushes, power cord, tines, felt washers, hitch pins, blower fans, blower and vacuum tubes, vacuum
bag and straps, guide bars, saw chains, hoses, connector fittings, spray nozzles, wheels, spray wands,
inner reels, outer spools, cutting lines, spark plugs, air filters, gas filters, mulching blades, etc.
4. For servicing, the product must be sent or presented to a RYOBI authorised service station listed for
each country in the following list of service station addresses. In some countries your local RYOBI
dealer undertakes to send the product to the RYOBI service organisation. When sending a product
to a RYOBI service station, the product should be safely packed without any dangerous contents
such as petrol, marked with sender's address and accompanied by a short description of the fault.
5. A repair / replacement under this warranty is free of charge. It does not constitute an extension
or a new start of the warranty period. Exchanged parts or products become our property. In some
countries delivery charges or postage will have to be paid by the sender. Your statutory rights arising
from the purchase of the product remain unaffected.
6. This warranty is valid in the European Community, Switzerland, Iceland, Norway, Liechtenstein,
Turkey and Russia. Outside these areas, please contact your authorised RYOBI dealer to determine
if another warranty applies.
AUTHORISED SERVICE CENTRE
To find an authorised service centre near you, visit http://uk.ryobitools.eu/header/service-and-support/
service-agents.
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