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Before You Call
TROUBLESHOOTING
GUIDE
CONCERN
Appliance does not
run.
Appliance runs too
much or too long.
Interior
temperature is
too cold.
Interior
temperature is
too warm.
Appliance exterior
surface
temperature is
warm.
Before calling for service, review this list. It may save you time and
expense. This list includes common occurrences that are not the result of
defective workmanship or materials in this appliance.
POTENTIAL CAUSE
Unit is plugged into a
1.
circuit that has a
ground fault
interrupt.
Temperature control
2.
is in the OFF position.
Unit may not be
3.
plugged in or plug
may be loose.
House fuse blown or
4.
tripped circuit
breaker.
Power outage.
5.
Room or outside
1.
weather is hot.
Unit has recently
2.
been disconnected
for a period of time.
Large amounts of
3.
warm or hot food
have been stored
recently.
Door is opened too
4.
frequently or long.
Door may be slightly
5.
open.
Temperature Control
6.
is set too low.
Door gasket is dirty,
7.
worn, cracked, or
poorly fitted.
Temperature Control is
set too cold.
Temperature Control
1.
is set too warm.
Door is kept open too
2.
long or is opened too
frequently.
Door may not be
3.
seating properly.
Large amounts of
4.
warm or hot food
may have been
stored recently.
Appliance has
5.
recently been
disconnected for a
period of time.
The appliance exterior
walls can be as much
as 30°F warmer than
room temperature.
COMMON SOLUTION
Use another circuit. If you are unsure about
1.
the outlet, have it checked by a certified
electrician.
See Temperature Control Section.
2.
Ensure plug is tightly pushed into outlet.
3.
Check house fuse or circuit breaker.
4.
Check house lights. Call local Electric
5.
Company.
It is normal for the appliance to work harder
1.
under these conditions.
It takes 4 hours for the unit interior to cool
2.
down completely.
Warm food will cause unit to run more until
3.
the desired temperature is reached.
Warm air entering the interior causes it to
4.
run more. Open door less often.
See Door Will Not Close in this Before You
5.
Call Section.
Set control to a warmer setting. Allow
6.
several hours for the temperature to
stabilize.
Clean or change gasket. Leaks in the lid seal
7.
will cause unit to run longer in order to
maintain desired temperature.
Adjust the control to a warmer setting. Allow
several hours for the temperature to stabilize.
Adjust control to a colder setting. Allow
1.
several hours for the temperature to
stabilize.
Warm air enters the freezer every time the
2.
lid is opened. Open the lid less often.
See Door Will Not Close in this Before You
3.
Call section.
Wait until the appliance has had a chance
4.
to reach its selected temperature.
Freezer mode requires 4 hours to cool down
5.
completely after appliance is first plugged
in.
This is normal while the compressor works to
transfer heat from inside the appliance
cabinet.
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