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Why does the Blower Fan keep running after I have turned off the
rocker switch?
The blower fan will continue to run until the proprietary heat chambers have
cooled down. After a few minutes the fan will shut off automatically.
Can the heating elements be replaced?
yes. you would contact your local service center by visiting our website at
www.edenpureservice.com or by calling 1-866-786-8946.
The heater's airflow seems to have diminished?
make sure the rear intake is not blocked and that the filter is clean. follow
the filter maintenance procedure on page 5.
Once I initially plug the unit in and turn it on, how long will it take to
heat my room?
generally, it takes less than an hour. Please remember that with any type of
heating process there are many variables. Size of the room, how well the
room is insulated, how many doors/windows, how much bare concrete
(which acts as a heat sink with any type of heating), the opening and closing
of an exterior door, etc...
Can I use the heater to heat multiple rooms at the same time?
yes. Keep in mind the heating will vary based on how open your floor
plan is and the sizes of the rooms involved. We have heard back from
customers stating that with the help of ceiling fans they have been able to
heat multiple rooms simultaneously by placing the unit in a central room.
our suggestion, give it a try and see what works best for you.
My home is not insulated very well, will this heater help me?
yes, but keep in mind that rooms with little insulation will not retain the
heat as efficiently.
Can I use the heater if I have vaulted or cathedral ceilings?
yes, but it will take a little longer to heat the room initially. once the room
has reached the desired temperature it will cycle on and off accordingly.
Can the heater be used in a bathroom?
It is not recommended due to the high level of moisture in a bathroom.
Will I be able to use the heater in a basement or garage?
yes, but keep in mind that rooms with little insulation will not retain the
heat as efficiently. bare concrete floors which act as a heat sink with any
type of heating will absorb some of the heat. Placing the heater a few feet
above the floor will allow for more efficient heating.
Can I use more than one heater at a time?
yes, but you should make sure they are not on the same circuit. Each
heater and appliance should be on its own circuit.
Can I use the heater on a job/construction site?
The heater was not designed to be used in a high dust construction
environment. using the heater for this purpose will void your warranty.
questions and Answers
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