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Sunstech KIDS7QC Manual De Usuario página 33

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Idiomas disponibles

Idiomas disponibles

1.General
This warranty is granted without prejudice and in addition to the recognized rights for the consumer vis-à-vis the
seller provided in the Royal Legislative Decree of 16 November, approving the restated text of the General Law
for the Protection of Consumers and Users and other complementary legislation. Therefore, the recognized legal
rights for the consumer are not limited or excluded according to the relevant Regional, National or European
legislation.
This warranty shall be valid in all the European Union Member States with the limitations that legally correspond
in the country in which they are intended to be implemented in accordance with their implementing legislation.
Notwithstanding the foregoing, SUNSTECH shall respect the rights and limitations related to the product
warranty that legally correspond in each of the States listed in the Attachment in accordance with their
implementing legislation for any product provided that it is intended for the EU market and has been purchased
or used by the consumer or user within the EEA.
2.Legal Warranty
This SUSTECH product has a two (2) year warranty counting from the date of delivery and/or purchase. During
the above timeframe, SUNSTECH shall be held responsible for any lack of conformity of the product in relation to
the contract in accordance with the provisions of the Law for the Protection of Consumers and Users, that shall
entitle the consumer to request the repair or replacement of the product, unless one of these options is
objectively impossible or disproportionate.
Accordingly, the remedy (i.e. the repair or replacement) shall be deemed to be disproportionate if it imposes
unreasonable costs on the seller. In order to determine this, the following shall be considered: (i) the value of the
product if there were no lack of conformity; (ii) the relevance of the lack of conformity; and (iii) if the other form
of remedy could be carried out without major inconvenience to the consumer and user.
To determine whether the costs are unreasonable, the costs incurred by one form of remedy must be
significantly higher than the costs corresponding to the other form of remedy.
In addition, the consumer may choose between requesting a reduction in the price or terminating the contract, if
he is not entitled to demand the repair or replacement of the product and whenever these actions would not be
completed within a reasonable timeframe and would cause more inconvenience to the
However,the termination shall not take place where the lack of conformity is minor.
Both the repair and the replacement of the product as result of the product's lack of conformity shall be free of
charge for the consumer and user, including labour and materials.
In any case, repairs under warranty shall be carried out by SUNSTECH's Official Technical Assistance Service or its
authorized distributors.
3.Conditions for the warranty to be exercised
To exercise the legal and commercial warranty, it is necessary to submit documentary evidence showing the
delivery and/or purchase date of the product, whether the invoice, receipt, delivery slip or sealed and dated
warranty card. Documents which have been tampered with or falsified will not be accepted.
The consumer shall contact SUNSTECH's Customer Service Team using the website (under the support section)
and will be informed about what action to take. At that time, the consumer shall have to provide a clear
description of the malfunction or the lack of conformity of the product with the contract.
In any case, repairs under the warranty shall be carried out by SUNSTECH's Official Technical Assistance Services
or its authorized distributors so that SUNSTECH can be held responsible under the legal and/or commercial
warranty.
4.Exceptions
The warranty does not foresee or include periodic maintenance or product installation revisions.
In addition, the product will not be considered as lacking conformity in relation to the contract and therefore, it
will not be covered by the legal or commercial warranty when:
WARRANTY
WARRANTY
WARRANTY
WARRANTYCARD
EUROPEAN
EUROPEAN
EUROPEAN WARRANTY
EUROPEAN
WARRANTY
WARRANTY
WARRANTY
30
CARD
CARD
CARD
consumer and user.

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