Swissmex 641001 Manual De Operador página 19

WARRANTY:
9.
To validate your warranty, you must adhere to the Warranty Policy described below:
SWISSMEX RAPID SA DE CV will honor the warranty free of charge when any parts or components are found to have manu-
facturing or assembly defects after conclusive analysis at the manufacturing plant (Lagos de Moreno, Jalisco). Once the
damages have been verified and evaluated, the warranty will cover replacement parts or equipment for the damaged parts or
equipment. The warranty does not cover labor or transportation.
Your product warranty may be PREMIUM, MEDIUM, or BASIC, depending on the category of your equipment. The category is
specified on the cover of the product manual. You may also verify the product category on the website or by using a product
catalog.
WARRANTY PERIOD
Premium = 12 months
Medium = 6 months
Basic = 3 months
The warranty does not apply when:
• The cause of damage cannot be attributed to manufacturing defects or defective materials.
• Improper use of the equipment, or usage for which the equipment was not designed, and which is not recommended by the
user manual and its standards.
• Damage caused by natural disasters (earthquakes, floods, fires, lightning, and storms).
• When the equipment has suffered accidental or intentional blows, or when it has been exposed to harmful elements, includ
ing water, fire, inclement weather, etc.
• The customer assumes responsibility for damages that occur during transportation.
• If the serial number has been defaced or removed.
• If you use parts other than original Swissmex parts, in the case of commercialized products.
• Improper maintenance or maintenance performed by individuals who have not been authorized by Swissmex.
• If the original product design has been modified or altered.
• In cases of misuse, negligence, accidents, or when the rotary cutter is connected to a tractor with a power rating different
from what is specified on the technical sheet.
• Incomplete warranty form.
The Swissmex company covers damages sustained during transport for OCIMA-certified equipment.
Swissmex is not responsible for accidents or fatal injuries related to the equipment, nor is it responsible for theft.
The warranty does not cover:
• Consumables and normal wear and tear.
• Electrical parts.
• General replacement parts.
• The costs and fees related to shipping, transportation, and delivery services.
Product warranties must be handled by the product vendor or by the end user via e-mail: info@swissmex.com.mx.
For products imported and marketed by Swissmex Rapid SA DE CV, the warranty period is established by the equipment
manufacturer.
Check your product manual to determine the warranty period for your product.
THE CUSTOMER MUST FILL OUT THE PRODUCT WARRANTY FORM AT THE TIME OF SALE
• Customer/user name:
• Model:
• Series number:
• Date equipment was purchased:
• Where it was purchased:
Customer's seal and signature
IF THE PURCHASER DOES NOT COMPLETE THIS FORM THE PRODUCT WARRANTY IS NOT VALID.
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Contáctanos:
www.swissmex.com
exports@swissmex.com
Calle Swissmex No. 500
Lagos de Moreno Jal. México
Tels: 52 (474) 741 2200 / 741 2216