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Problem
Stains on clothes.
Has odours.
If a problem persists, contact a local Samsung service center.
Information codes
The washer may display information codes to help you understand what is occurring with
your washer better.
Code
The WaterLevel sensor is not working properly.
•
•
1C
When the washer displays "1C", the washer do draining for 3 minutes. During
this time, the POWER button is inoperative.
Check the motor for operation.
3C
•
•
WA3400T_DC68-03850E-04_EN.indd 53
WA3400T_DC68-03850E-04_EN.indd 53
•
Select an appropriate cycle for the laundry. Use the Heavy
Duty cycle for stained clothes.
•
Apply a recommended amount of detergent as instructed by
the detergent manufacturer.
•
Clean the magic filter (if it comes with your washer) on a
regular basis.
•
Excessive suds collect in recesses and can cause foul odours.
•
Run cleansing cycles to sanitize periodically.
•
Dry the washing machine interior after a cycle has finished.
Check WaterLevel Sensor wire harness.
If the information code remains, contact a customer service centre.
NOTE
Try restarting the cycle.
If the problem continues, call for service.
Action
Meaning
English 53
2022-06-30
2022-06-30
12:13:31
12:13:31
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