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Warranty Declaration
Insofar as claims filed for elimination of deficiencies (applicable laws) are being processed, these
shall be handled via the contractual partners. In addition, the distributer provides the following
manufacturer's warranty:
1. For this device, the distributer grants a warranty period of 24 months (*), figured from the
date of purchase from the dealer; this must be verified by the original receipt, or other
similar documents, in accordance with pertinent, existing guidelines.
2. Warranty claims shall be filed via a specialized dealer.
3. The voluntary warranty covers the rectification of any damage or deficiency that occurs
during the warranty period and which is demonstrably due to material or production faults.
4. Not included in this voluntary warranty are damage and deficiencies resulting from incorrect
connection, from improper handling, from non-observance of the programming instructions
or instructions for use, or from force majeure. The voluntary warranty does not cover
installation and programming work performed by the specialized dealer. In particular, no
claim can be made for installation or programming work to be performed free of charge by
the specialized dealer. The voluntary warranty does not cover deficiencies which have a
negligible effect on the value or usability of the device. Further costs, such as for installation,
transport and travel expenses are expressly excluded from the warranty.
5. It is at the discretion of the distributer to replace the device with an identical one instead of
performing repairs. Further claims for damage are not permissible. Any data stored in the
device will be lost after repair work or replacement of the device.
6. The voluntary warranty is nullified if changes are made to the product, or when the product
is operated in a country for which it was not developed nor produced.
7. Fulfilment of the voluntary warranty presupposes that the device has been packed complete
and protected against breaking and impacts (if possible, in the original packaging) and
shipped with the warranty certificate from the specialized dealer.
8. If testing reveals that there are no grounds for warranty claims, or that the product does not
exhibit any deficiencies, the costs for repair work and testing shall be borne by the user. The
distributer processing the claim arising from the voluntary warranty is authorized to charge
these costs to the user.
9. Services arising from the voluntary warranty affect neither an extension of the warranty
period, nor do they mark the beginning of a new term for the voluntary warranty.
10. Warranty claims according to applicable law filed by the end customer shall neither be
excluded, nor restricted by this independent manufacturer's declaration.
The user is protected by the guarantee indicated in the Directive 1999/44/CE issue by the
European Parliament on 1999, May 25.
(*) Only for European Union countries
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