52
TROUBLESHOOTING
Problem
Not dispensing
Doors are not closed
ice.
completely.
Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause
The delivery chute is clogged
with frost or ice fragments.
The dispenser display is locked. Press and hold the Lock button for three seconds
Ice bin is empty.
Icemaker is not
Refrigerator was recently
making ice.
installed or icemaker recently
connected.
Icemaker not turned on.
The refrigerator is not connected
to a water supply or the supply
shutoff valve is not turned on.
Icemaker shutoff (feeler arm)
obstructed.
Reverse osmosis water filtration
system is connected to your
cold water supply.
Possible Causes
Solutions
Ice will not dispense if any of the refrigerator
doors are left open.
the cubes to stick together over time, which
will prevent them from properly dispensing.
Check the ice bin for ice cubes clumping/sticking
together. If they are, break up the ice cubes to
allow for proper operation.
Eliminate the frost or ice fragments by removing
the ice bin and clearing the chute with a plastic
utensil. Dispensing cubed ice can also help
prevent frost or ice fragment buildup.
to unlock the control panel and dispenser.
It may take up to 24 hours for each compartment
to reach the desired temperature and for the
icemaker to begin making ice. Make sure that the
shutoff (arm/sensor) is not obstructed.
Once the ice supply in the bin has been
completely exhausted, it my take up to 90
minutes before additional ice is available, and
approximately 24 hours to completely refill the
bin.
It may take up to 24 hours for each compartment
to reach the desired temperature and for the
icemaker to begin making ice.
Locate the Ice On/Off button and confirm that it is
turned on.
Connect refrigerator to the water supply and turn
the water shutoff valve fully open.
If your icemaker is equipped with an ice shutoff
arm, make sure that the arm moves freely.
If your icemaker is equipped with the electronic
ice shutoff sensor, make sure that there is a clear
path between the two sensors.
Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues.
(Refer to the Water Pressure section.)