Problem
Excessive suds.
Cannot add additional
detergent.
The washer Stops.
Fills with the wrong
water temperature.
Load is wet at the end of
a cycle.
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DC68-03645H-01_IB_WW6900B_WASHER-MD_SimpleUX_EN.indd 57
• Make sure you use the recommended types of detergent as appropriate.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or lightly soiled
loads.
• Non-HE detergent is not recommended.
• Make sure the remaining amount of detergent and fabric softener is not
over the limit.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door, and tap and hold
washer will not tumble or spin unless the door is closed.
• Before the washer starts to fill, it will make a series of clicking noises to
check the door lock and will do quick drain.
• There may be a pause or soak period in the cycle. Wait briefly, and the
washer may start.
• Make sure the mesh filter of the water supply hose at the water taps is not
clogged. Periodically clean the mesh filter.
• If the washer is not supplied with sufficient power, the washer will
temporarily not drain or spin. As soon as the washer regains sufficient
power, it will operate normally.
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush water lines.
• Make sure the water heater is set to supply a minimum of 120 °F (49 °C) hot
water at the tap. Also, check the water heater capacity and recovery rate.
• Disconnect the hoses and clean the mesh filter. The mesh filter may be
clogged.
• While the washer fills, the water temperature may change as the automatic
temperature control feature checks incoming water temperature. This is
normal.
• While the washer fills, you may notice just hot and/or just cold water going
through the dispenser when cold or warm temperatures are selected. This
is a normal function of the automatic temperature control feature as the
washer determines the water temperature.
• Use the High or Extra High spin speed.
• Use high efficiency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become unbalanced
and not spin completely.
• Make sure the drain hose is not kinked or clogged.
Action
to start the washer. For your safety, the
English 57
2023/6/27 18:56:32
2023/6/27 18:56:32