Troubleshooting
Problem
Possible cause
No sound output
1: No input sound source
when power on
2: Volume knob in the lowest position
3: USB/SD no plug
Distortion of sound
1:Volume too loud
2: Audio file error
No sound from the
1:Microphone socket not fully plugged in
Microphone
2: Microphone switch is not on
3: Microphone volume in lowest
No sound from the
1:incompatible song format
USB/SD card
2: Illegal operation causes failures
3:USB/SD Card not inserted properly
FM Radio problems
1:Can't search radio channels
2:FM no sound
3:FM Channels too little
4:FM sound not clear
Speaker has big
1:Wired Microphone too close to the
noise
speaker
2:Wired Microphone switch on but no
use
3: Microphone volume too loud
4:Mobile phone too close to the speaker
5:Too close to the equipment which
interfere the speaker
Blue-connect
1: Blue-connect Disconnected
Failure
2: Blue-connect Connected but no voice
3: Blue-connect effective distance too
Remarks: If the problem persists, please contact your dealer.
Electric products must not be put into household waste. Please bring them to a recycling centre. Ask your local
authorities or your dealer about the way to proceed.
short
Solution
1:Connect a Line signal
2: Adjust volume
3: Insert a USB/SD Card
1:Turn volume lower
2:Check and change the audio file
3: Adjust Bass/Treble by "MENU" and "Main volume"
1:Completely plug in the microphone socket
2:Power on microphone
3:Adjust microphone volume
1:songs format should be MP3/WMA
2: Power off, then power on
3:Insert USB/SD card properly
1: The FM ANT is not expanded
2: Switch to next Channel and try
3: Try and position the FM ANT to a different angle
4: Twist FM ANT to other side or try "Auto scan"
1:Do not let wired Microphones head point at the speaker
2:Turn off wired microphone if not in use
3:Reduce microphone volume
4: Keep mobile away from the speaker during calls
5:Keep the speaker away from other sources of interference
1: Find the right device Name " SPLBOX100" or
"SPLBOX120" . Or press "MENU" Button to Restore Factory
Settings.
2: Confirm if you connected the right device Name
" SPLBOX100" or "SPLBOX120" (voice prompt will remind:
"Bluetooth connected")
3: Try to keep away from barriers, such as walls, glasses...etc
4