PART - 6.
BEFORE CALLING FOR AFTER SALES SERVICE
If your refrigerator is not working properly, it may be a minor problem, therefore check the
following.
The appliance does not operate,
Check if;
• There is no power,
• The general switch in your home is disconnected,
• The socket is not faulty. To check this, plug the appliance in to another socket which you
know is working.
What to do if your appliance performs poorly
Check that:
• You have overloaded the appliance,
• The thermostat setting is on position "1" (if so set the thermostat dial to a suitable value).
• The doors are closed properly,
• There is no dust on the condenser,
• There is enough space at the rear and side walls.
If your fridge is operating too loudly
Normal Noises
Compressor noise
• Normal motor noise: This noise means that the compressor operates normally
• Compressor may cause more noise for a short time when it starts.
Bubbling noise and splash:
• This noise is caused by the flow of the refrigerant in the tubes of the system.
• If you hear any other noises check that:
- The appliance is level
- Nothing is touching the rear of the appliance
- The objects on the appliance are vibrating.
If there is water in the lower part of the refrigerator;
Check if;
The drain hole for defrost water is not clogged (use defrost drain plug to clean the drain hole).
Important notes:
• In case of a sudden power loss or disconnecting and reconnecting of the plug to the
electrical socket, the compressor protective thermal element will be opened as the
pressure of the gas in the cooling system of your refrigerator has not yet been balanced.
4 or 5 minutes later, your refrigerator will start to operate; this is normal.
• If you won't be using your refrigerator for a long time (such as on summer holidays),
please disconnect the plug from the socket. Clean your refrigerator as per Part 4 of this
document and leave the door open to prevent any humidification or odor formation.
• If there is still a problem with your refrigerator although you have followed the instructions
in this book, please consult your nearest authorized service center.
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