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TROUBLESHOOTING
If you have problems with your cleaner, follow the troubleshooting steps below to restore performance.
Note: turn off the power before making any repairs.
Problem
Unable to clean garbage
Garbage flows out of the front
transparency
Rubbish is leaking out of the filter
bag
The handle / telescopic link cannot
be assembled correctly
The fully charged battery cannot
start the product after pressing
the switch
The power consumption is too
fast. After starting the product,
the overall working time is
obviously less than the rated
time
When charging the product, the
indicator will not light up.
(ensure that the charger and
cleaner are connected correctly
and completely)
If the charging time exceeds 6-8
hours, the red light is always on
and the green light is not on.
Possible causes
The battery is low
Impeller clogging
Impeller damage
The filter is full
There is too much garbage in the
filter element
Anti pour blade damage
The garbage is too full
The filter bag is damaged
V-clip damaged
Battery damage.
The charging is damage.
Solution
Please recharge.
Turn off the cleaner and check the
impeller to remove the garbage.
If necessary, contact your dealer
for further instructions. Warning!
Before servicing the equipment,
make sure that the cleaner is
turned off.
Please contact your dealer for
replacement.
Clean up the garbage from the
filter screen.
Clean the garbage of filter
element.
Replace the anti reverse flow
piece. Please contact your dealer
for replacement parts.
Clean the waste of filter screen
and filter element.
Replace the filter bag. Please
contact your dealer for
replacement parts.
Replace the v-clip. Please contact
your dealer for replacement parts.
Please contact the dealer to
replace the battery. Warning!
Don't turn on the cleaner and
replace the battery yourself. This
can cause serious or fatal injury, so
the warranty will not be valid.
Contact the dealer for
replacement. Warning!
Using the wrong external adapter
will result in damage to the
cleaner / battery and void the
warranty.
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