Note: If the power is accidently disconnected while the machine is on during an
ice making cycle, small ice chips may form and lodge in the ice shovel. If this
occurs, check that the machine is switched off at the mains socket, then gently
push the shovel backwards towards the rear of the machine to remove ice chips.
Then restart the machine as normal.
Problem
The ice shovel does not
move ice into the ice
basket.
The compressor works
abnormally with a
buzzing noise
Water shortage indicator
light is on.
Indicator lights on display
are not on.
The ice made is too large
and with pieces sticking
together.
Troubleshooting
Possible Cause
The water tank is not on
a flat even surface.
The voltage is lower than
recommended.
1. There is no water
2. The pump is full of air
1) No power
2) Blown fuse
Ice of previous cycles left
in the water tray.
11
Suggested Solutions
Check that the surface
the machine is on is flat
and even.
With the machine
switched off at the plug,
gently push the ice
shovel using your finger,
then press the power
button to restart it.
Stop the machine and
do not restart it until it's
plugged into the correct
voltage.
1. Add to some water
until it reaches MAX
position.
2. Press POWER button
to restart the machine.
1) Turn the power on
2) Replace fuse
Switch off the machine
by pressing the power
button and remove the
ice.