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Troubleshooting
Perform only the steps described in these instructions. All further inspection, maintenance, and repair work
must be performed by an authorized service center or a similarly qualified specialist if you cannot solve the
problem yourself.
Problem
The machine does not run or does not run
continuously.
The machine does not reach full power.
The machine is producing excessive
vibration or noise.
The battery pack loses charge quickly.
Possible Cause
1. The battery is not fully installed in the
machine.
2. The battery pack is not charged.
3. The battery pack is damaged.
4. There is another electrical problem
with the machine.
1. The battery pack charge capacity is
too low.
2. The air vents are blocked.
1. The rotor is damaged.
1. The battery pack is over or under the
appropriate temperature range.
2. The machine is overloaded
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Corrective Action
1. Remove and then replace the battery
into the machine, making sure that it is
fully installed and latched.
2. Remove the battery pack from the
machine and charge it.
3. Replace the battery pack.
4. Contact an Authorized Service Dealer.
1. Remove the battery pack from the
machine and fully charge the battery
pack.
2. Clean the air vents.
1. Contact an Authorized Service Dealer.
1. Move the battery pack to a place
where it is dry and the temperature is
between 5°C (41°F) and 40°C (104°F).
2. Work at a slower pace.
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