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7 BEFORE CALLING AFTER-SALES SERVICE
Errors
Your fridge will warn you if the temperatures for the cooler is at improper levels or if a
problem occurs with the appliance. In case of a problem within the fridge, the alarm led will
release red light.
Alarm
indicator LED
is turning on
"Failure" Warning
If your fridge is not working properly, it may
be a minor problem, therefore check the
following, before calling an electrician to
save time and money.
Your fridge is not operating
Check if:
• There is power
• The plug is correctly connected to the
socket
• The plug or mains fuse has blown
• The socket is faulty. Examine this by
plugging your fridge into a working
socket.
What to do if your appliance performs
poorly;
Check that;
• You have not overloaded the appliance ,
• The fridge temperature set to 2.
• The door is closed perfectly ,
• There is no dust on the condenser ,
• There is enough place at the rear and
side walls.
Your fridge is operating noisily
Cracking (ice cracking) noise occurs:
• During automatic defrosting.
• When the appliance is cooled
or warmed (due to expansion of
appliance material).
Motor noise: Indicates the compressor
is operating normally. The compressor
may cause more noise for a short time
when it is first activated.
MEANING
There is/are some
part(s) out of order or
there is a failure in the
cooling process.
The product is plugged
for the first time or
a long-time power
interruption for 1 hour.
WHY
Check the door is open or not and check
if the product working 1 hour. If the door
is not open and the product had worked
1 hour, call service for assistance as
soon as possible.
Bubbling noise and splash: Due to
the flow of the refrigerant in the tubes of
the system.
Air blowing noise: Indicates normal
operation of the system due to the
circulation of air.
There is a build-up of humidity inside
the cooler
Check if:
• All food is packed properly. Containers
must be dry before being placed in the
fridge.
• The fridge door is opened frequently.
Humidity of the room enters the fridge
when the doors are opened. Humidity
increases faster when the doors are
opened more frequently, especially if the
humidity of the room is high.
The door is not opening and closing
properly
Check if:
• There is food or packaging preventing the
door from closing
• The door compartments, shelves and
drawers are placed properly
• The door joints are broken or torn
• Your fridge is level.
Recommendations
To stop the appliance completely, unplug
from main socket (for cleaning and when
the door is left open).
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WHAT TO DO
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