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Troubleshooting
Problem
Charge status
indicator does not
turn on.
The toothbrush
can only be
used for a few
minutes, even if
it is charged.
The toothbrush
does not
operate.
Vibration weakens.
The toothbrush
pauses operating
with short intervals.
Vibration will
gradually increase
after pressing
power switch.
If the problems still cannot be solved, contact the store where you purchased the unit or a service centre authorized by
Panasonic for repair.
18
EW-DM81_ML.indb 18
Diagnosis
The main unit is not
properly installed on the
charger.
The charger cover is not
firmly connected to the
charger.
Rechargeable battery has
reached the end of its service
life (about 3 years).
The appliance is used with
approximately 0 °C or lower.
Low battery.
The "30-second brushing
notification timer function" is
in operation. (See page 14.)
The "Soft start function" is in
operation. (See page 13.)
Corrective Action
Vertically insert the main unit into charge hole, and check that the
charge status indicator glows. (See page 13.)
Connect the charger cover to the charger firmly.
Replace the battery. (See page 19.)
Contact the authorized service centre where purchased.
The recommended operating temperature is 0 ºC or higher.
Charge for at least 17 hours. (See page 13.)
This is not failure. Use it as usual.
2016-9-8 14:39:49
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