TROUBLESHOOTING
OBSERVED SYMPTOM
Heater will not operate.
The heater keeps
blowing air when heater
is turned OFF.
The heater is not
blowing warm air.
The fan clicks on and
runs for under a minute
and then turns off.
The heater smells like
burning plastic.
Cord is getting very hot,
especially at the plug.
Heater airflow is
diminished
Heater doesn't seem
to reach the set
temperature, it just
keeps running.
Wall Mounted Forced Air Electric Heater
POSSIBLE CAUSE
Power is not on or power cord not
plugged into outlet.
The heater is functioning as it
should. This is the cool down phase.
The heater will run for 3 minutes to
cool down the internal components.
This increases the lifespan of the
infrared elements.
The heater is functioning as it
should. The ambient temperature
(displayed) is higher than the
thermostat setting.
There is something blocking the air
flow.
The fan is turning on to pull air
across the thermostat. This creates
air flow within your room. The
heater is trying to determine if the
ambient temperature in the room
has changed.
When the heat function is used for
the first time, a slight odor may be
present. This is normal and should
not occur again unless the heater is
not used for an extended period of
time.
The connection from the wall
wiring to the outlet may be faulty
and causing the outlet and plug to
overheat.
Air inlet on heater blocked.
If the room is drafty or poorly
insulated, the thermostat sensor may
be taking an inaccurate reading.
Heater installed near exterior wall or
below a window.
Heater may be too small for the
room.
REMEDY
Plug heater in to appropriate electrical outlet. Also,
check if electricity to the outlet is working. See SAFETY
FEATURES section for additional information.
N/A
N/A
Move the object out of the way of the heater.
N/A
If the smell persists for more than a couple of hours, call
Technical Service at 800-251-0001.
Make sure there are not too many appliances plugged
into outlets on a single circuit. If problem still persists,
consult a qualified electrician to diagnose and repair.
Observe minimum installation clearances on page 4 of
manual.
Make sure to keep doors closed so that the heater can
heat the room.
Move heater to interior wall or away from window.
Attempt to heat with a larger heater.
11
Installation Instructions and Owner's Manual