Water dispenser
will not operate
properly
ICE AND
WATER
Possible
Causes
and/or
Recommended
Solutions
•
Doors not closed completely
- Make
sure both
doors are firmly
closed.
(On some models, only the
freezer
door
must be closed
in order
to operate
the dispenser.)
•
Refrigerator
is not connected
to a water
supply, or the water
supply shutoff valve
is not
turned
on - Connect
the refrigerator
to a water
supply
and make
sure the water
shutoff
valve
is
fully
open.
•
Kink
in the water
source line - A kink in the water
line can reduce
water
flow
to the dispenser.
Straighten
the water
line.
•
Water
pressure to the home is not at or above 35 psi (241 kPa) - The water pressure to the home
affects the flow from the dispenser. See "Water
Supply Requirements."
•
New installation
- After connecting the refrigerator
to a water source, flush the water system.
See "Water
and Ice Dispensers."
•
Water
dispenser measured fill feature is not dispensing an accurate amount of water - Calibrate
the
water dispenser. See "Water
and Ice Dispensers."
•
Dispenser
is locked - Unlock
the dispenser.
See "Water
and
Ice Dispensers."
•
Water
filter
is clogged
or incorrectly
installed
- Replace
filter
or reinstall
it correctly.
See "Water
Filtration
System."
•
A reverse osmosis water filtration
system is connected to your cold water supply - This can decrease
water pressure. See "Water
Supply Requirements."
NOTE: If questions remain regarding water pressure, contact a licensed, qualified
plumber.
Water
is leaking or
dripping from the
dispenser
NOTE: After dispensing, a few additional
drops of water are normal.
•
Glass was not held under the dispenser long enough - Hold the glass under the dispenser for
2 to 3 seconds after releasing the dispenser pad/lever.
•
New
installation,
or water
filter
was recently
installed
or replaced
- Air in the water
lines causes
the
water
dispenser
to drip.
Flush the water
system
to remove
the air in the water
lines. See "Water
and
Ice Dispensers."
•
Residual
ice in the dispenser chute is melting
- Make
sure the ice chute
is free of ice shavings
or pieces.
Water
is leaking
from
the back of the
refrigerator
Water
from
the
dispenser
is
not cool enough
(on some models)
•
Water
line connections are not fully tightened
- Make sure all connections are firmly tightened.
See
"Connect Water
Supply."
NOTE: Water from the dispenser is chilled to 50°F (10°C).
•
New installation
- Allow 24 hours after installation for the water supply to cool completely.
•
Recently dispensed a large amount of water - Allow 24 hours for the new water supply to cool
completely.
•
Water
has not been recently dispensed - The first glass of water may not be cool. Discard the first
glass of water dispensed.
•
Refrigerator
is not connected to a cold water pipe - Make sure the refrigerator
is connected to a cold
water pipe. See "Water
Supply Requirements."
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