TROUBLESHOOTING
Problem
Cause
Air fryer will
The appliance is not
not turn on
properly plugged in.
Outlet is not
powered.
The oven door
is open.
Black smoke
Using an oil with a
is coming
low smoke point.
from the
air fryer
Food residue on the
heating coil, in the
cooking chamber or
on the accessories.
Appliance
malfunction.
White smoke
Cooking foods
is coming
with a high fat
from the
content, such as
air fryer
bacon, sausages,
and hamburgers.
Water is vaporising,
producing thick steam.
Seasoning on food has
blown into element
Solution
• Make sure the power cord is plugged
into the outlet firmly.
• Plug another appliance into the
same outlet to test the circuit.
• Make sure the door is fully closed.
• Cancel the Smart Programme,
unplug the cooker and allow it to
cool to room temperature.
• Choose a neutral oil with a high
smoke point.
• Cancel the Smart Programme,
unplug the cooker and allow it to
cool to room temperature.
• Remove all accessories from the
cooking chamber and clean the
cooking chamber and all accessories
thoroughly.
• Contact Consumer Care.
• Avoid air frying foods with a high fat
content. Check the cooking chamber
for excess oil and/or fat and carefully
remove as needed before air frying.
• Pat dry moist food ingredients
before air frying.
• Do not add water or other liquid
to the cooking chamber when
air frying.
• Be mindful when seasoning food.
Spray vegetables and meats with
oil before seasoning to help the
seasoning stick.
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User Manual