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Watersystems app service
Fault
Login/registration not possible
Access point (Wi-Fi) of the GROHE
Blue Professional cooler is not
visible
Integration has failed
Reset error message E9, automatically approx. 20 minutes after
cooling down to max. 32 ° C or by interrupting the power supply
approx. 30 seconds after cooling.
• Let cool down the cooler for least 10 -15 min.
If EE flashes or the problem cannot be rectified, interrupt the power
supply to the cooler/carbonator. Note the serial number of the
cooler/carbonator and consult a specialist installer or contact the
GROHE Service Hotline in your respective country.
The GROHE Blue cooler/carbonator may only be repaired by
GROHE Service.
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Cause
• No GROHE account available
• Not logged-in to Google or
Facebook account
• Configuration mode / access point
not activated
• The GROHE Blue Professional
cooler is out of reception range
Remedial action
- Log-in using a new GROHE account
- Log-in using an existing Google or Facebook account
- Activate Wi-Fi on the smartphone and ensure permanent
access to internet. If only other wireless networks are
shown, then contact GROHE customer service.
- Change the location of the router
- Use a Wi-Fi repeater
Environment and recycling
Used filter cartridges can be disposed of hazard-free in domestic
waste. In the European Union, you can send the filter including the
hygiene cap back to GROHE for recycling.
Further information at http://recycling.grohe.com You can purchase
a refill set for the attached CO2 cylinder via our online shop at
www.shop.grohe.com.
The cooler/carbonator is an electrical device, to which return and
take-back obligations apply in many countries. GROHE participates
in such take-back systems in all relevant countries.
When preparing your device for disposal, please make sure to
safely store your device and protect the refrigerant circuit from
damage. The device contains a flammable coolant.
This category of device does not belong in domestic
waste, but must be disposed of separately in accordance
with the relevant national regulations.
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