Simplified
error
Component
Error name
Potential root
code
E0301
Button blocked
Issue on display
or remote
button switches
E0302
Communication
Communication
error
error with motor
E0303
Remote
Electrical issues
electrical error
on remote
E0304
Internal error
Internal
DISPLAY
electrical issue
on display
E0305
Temperature
Temperature
error
of display is
too high or too
cold or issue on
temperature
measurement
E0306
USB error
Over current
intensity on the
USB port
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System
Action/Solution to
Description
operating
solve the issue
restriction /
Troubleshooting
cause
limitation
Corrective action
Only gearbox
Check that buttons
automatic
aren't damaged or
shifting is
blocked.
enabled. Throttle
If the issue is still
is disabled.
present, go to your
repairer.
System will cut
Check connectors
off (nominal cut
between motor &
off)
display.
Restart the system.
If the issue is still
present, go to your
repairer.
Manual gearbox
Check connections
shifting & Boost
between display &
mode & Walk
deported box. Restart
Assist disable
the system. If the issue
is still present, go to
your repairer.
Display screen
Restart the system.
not functional
If the issue is still
present, go to your
repairer.
USB port disable
Go back to
display nominal
temperature. (ambient
temperature).
If the issue is still
present, go to your
repairer.
USB port disable
Check USB port
(Cleanliness...).
Check USB external
device & cable isn't
damaged.
Try to disconnect/
reconnect the USB
external device.
If the issue is still
present, go to your
repairer.
Cleaning
To clean your Valeo e-bike display and remote use a soft cloth
dampened with water. Do not immerse any component in water or
clean with pressurized water.
Check up
Have your Valeo equipped e-bike checked by an authorized Valeo
dealer at least once a year. Your Valeo dealer will inspect mechanical
parts but also verify that the system software is up to date.
Have all repairs and specific maintenance done by an authorized
Valeo e-bike dealer.
After sales service
If you have any questions about the Valeo e-bike system, contact
your authorized Valeo e-bike system dealer or visit our website at:
valeocyclee.com
Disposal of your Display and remote control
In accordance with Directive 2012/19/EU, electronic devices that
are no longer usable and defective/drained batteries must be
collected separately and disposed of in an environmentally
friendly manner.
Please return parts that are no longer usable to an authorized bicycle
dealer.
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