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Troubleshooting
Before investigating other issues make sure that the battery is charged. Recheck the battery after several minutes
to make sure the battery is holding its charge, many problems are avoided if the battery is properly charged and in
good working condition.
If there are any problems with the tool, an error code will appear.
Problem
Tool is inoperative.
Error Code 3
Error Code 4
Error Code 5
Error Code 8
Error Code 11
Error Code 12
Motor runs but tool will
not complete a cycle.
LED glows for 20
seconds.
Tool loses oil.
Constant light for 20
seconds at end of cycle.
Tool will not start, and
constant light for 20
seconds when trigger is
released
Tool will stop, and
constant light for 20
seconds after trigger is
released
Tool will stop, and
flashing light for 20
seconds when trigger is
released
Flashing light for 20
seconds at end of cycle.
52095141 REV 00
Likely Cause
Dirt, Contaminants, etc., in Tool Head
Tool Components Worn or Damaged
Broken Switch Components
Overheated Circuit Board
Overheated Battery
Battery Has No Charge
Low Battery
Tool Deactivated
Internal problem
Oil Level Low
Air in Hydraulic System
Cold Oil
Battery charge low.
Damaged Internal Seal
Battery Charge Low
Battery Charge Low
Battery Charge Low
Motor is Overloaded
Tool is Overheated
Internal Problem
© 2022 Greenlee Tools, Inc.
EK628LX with CJB Bolt Cutting Jaw
Clean around tool joints.
Send in for Service
Send in for Service.
Let tool cool for 15 min.
Let tool cool for 15 min.
Charge or replace battery.
Charge or replace battery.
Send in for Service
Send in for Service
Send in for Service
Pull trigger and hold retract button at the same time. Hold for
approximately 10 seconds, and then attempt to crimp.
If unsuccessful, send in for service.
Pull trigger and hold retract button simultaneously to warm oil.
Store tool in warm area.
Charge or replace battery
Send in for Service
Charge or replace battery.
Charge or replace battery.
Charge or replace battery.
Let tool cool for 15 min.
Let tool cool for 15 min.
Send tool in for service
Solution
11
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